Lost or mismanaged repair tickets
Paper slips and chat threads make ticket history hard to track.
Repair Service Management
Smart Ticket Management for Repair Businesses
Track repairs, manage service centers, and keep customers updated in one powerful dashboard.
30 Day Free Trial — No Credit Card Required
Neyodesk
Smart Repair Desk
Common Challenges
Repair operations become chaotic without a centralized system
Neyodesk solves the daily blockers that slow down service teams and hurt customer experience.
No proper tracking of repair status
Teams struggle to know which device is waiting, active, or done.
Difficulty managing technicians
Managers cannot balance workloads or monitor ongoing assignments.
Poor communication with customers
Customers chase updates manually, causing delays and frustration.
No centralized system for multiple branches
Multi-store operations run in silos with no shared view of repair data.
Features
Everything your repair business needs in one place
Purpose-built tools for service desks, technicians, and managers.
Ticket Management
Create, track, and manage repair tickets from open to delivery.
Technician Assignment
Assign repair jobs to technicians and track their progress.
Status Workflow
Manage the full repair workflow from intake to final closure.
Open → Diagnosing → Waiting for Parts → In Repair → Ready for Pickup → Delivered → Closed
Customer Management
Store customer information, phone numbers, and complete repair history.
Multi-Branch Support
Manage multiple repair shops or service centers from one system.
Reports & Analytics
View ticket statistics, priority distribution, and repair performance.
WhatsApp & Email Notifications
Send automated updates to customers in real time.
Dashboard
A command center for your repair operations
A powerful dashboard that gives you real-time insights into tickets, technicians, and repair status.
How It Works
From intake to delivery in four clear steps
1
Create Ticket
Register customer and device information.
2
Diagnose Issue
Technician checks the device and updates status.
3
Repair Device
Track repair progress and parts needed.
4
Deliver Device
Notify customer and close ticket.
Businesses We Serve
Built for every type of repair business
Mobile Repair Shops
Laptop Repair Centers
Electronics Service Centers
IT Support Businesses
Multi-Branch Service Centers
Pricing
Simple Pricing
Start free and upgrade anytime.
30 Day Free Trial
Pro Plan
₹499 / month
- Unlimited repair tickets
- Customer management
- Technician assignment
- Ticket workflow tracking
- Multi-branch support
- Reports and analytics
- WhatsApp notifications
- Email notification templates
- Dashboard analytics
No credit card required. Cancel anytime.
Start Managing Repairs Smarter
Join repair businesses using Neyodesk to manage tickets, technicians, and customers.
