Smart service management

Every service ticket.
Every technician.
One connected
operation.

Neyodesk brings tickets, technicians, billing, inventory and customer updates into one connected service-management workspace.

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Summarize Neyodesk with AI

Less chasing. More doing.Built for the way service works.

01Made for your kind of work

Different businesses.
Same need for clarity.

From a single repair shop to a multi-branch service operation. A workflow that fits your business.

Explore All Industries

Mobile Repair Computer Repair TV & Electronics AC / HVAC Automotive CCTV & Security Cable TV Solar & Renewable Printer Repair Industrial Equipment

84 supported service categories. Find yours.

02Meet Neyodesk

Where service teams
finally work from
one source of truth.

Ticket managementTechnician dispatchCustomer updatesMulti-branch control

03From first contact to final handover

One continuous workflow

Your service job.
Tracked end to end.

01 / 04

Every job starts clean.

Capture the customer, device and fault once. Generate the ticket and barcode instantly.

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1 of 4 · Intake

Product demo

SERVICE TICKET

#1042 iPhone 14

Received

Customer: Maya Thomas
Device: iPhone 14 · Midnight
Serial number: SN-1042
Reported fault: Screen not responding

NEYODESK · 1042

Device images attached

Connected from intake to delivery

04Today's reality

Service operations.
Still held together
with calls and paper.

One job. Too many places to look.
Sound like a normal day?

01Customer calls

02Paper job sheet

03WhatsApp technician

04Manual status check

05Spreadsheet

06Customer calls again

THERE’S A BETTER WAY

One workflow.
From intake to delivery.

Keep the way your business works.
Change how it all connects.

05Built on real work

Less friction.
More forward.

Three things every service
operation should have.

Control

Every job has
a clear owner.

Assign technicians, branches, priorities and statuses without losing track of work.

Visibility

Know exactly
what is happening.

Follow every ticket from intake through diagnostics, repair and delivery.

Communication

Customers stay
updated automatically.

Send status changes, estimates and pickup notifications without repeated phone calls.

06One platform. The whole operation.

Technician control

Built for the people
doing the
actual work.

The right information, right where work happens. Assign tickets, set priorities and coordinate your team across service centers.

Technician assignments & service statuses
Multi-branch and service center management
Digital attendance, check-ins & GPS tracking
Device details, serial numbers & image uploads

Customer communication

No more
“Is it ready yet?”

Keep customers effortlessly updated at every stage. Send diagnostic estimates, collect approvals and deliver pickup alerts automatically.

WhatsApp & email updates
Customised status and ticket types
Service billing and notification to customer
Auto-replies to service status inquiries

attendance system

Ditch the biometric machine. Track attendance
with just a phone.

No fingerprint scanners, no shared surfaces, and zero technician maintenance.

Touchless & hardware-free check-ins
Proxy attendance & buddy punching

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The Shift with Neyodesk

From Paper Job Slips to Modern Service Delivery

Eliminate paper bottlenecks from intake to final handover.Automated customer notifications, live status tracking, and seamless billing.

07All-in-one repair platform

All the details.
Already connected.

Manage tickets, track parts, invoice customers and automate notifications from one dashboard.

Device information

Capture serial numbers, specifications, pre-checks and diagnostic images in every ticket.

Billing

Service bill generate with ease.

Team collaboration

Route work to the right technician and follow each job with real-time status updates.

Service options & centers

Configure service types, flat rates and diagnostic queues for each service center.

Attendance tracking

Track staff work hours with digital check-ins, automated attendance logs and GPS location.

Reports & audits

Review shop margins, tax allocations and technician output, with spreadsheet reporting.

08Neyodesk on the move

Your service desk
doesn't stop
at the desk.

Manage your entire service operation from anywhere. Assign technicians, update ticket statuses, print barcode labels and view business analytics from iOS or Android.

TicketsStatus updatesAssignmentsBarcodesAnalytics

Download on theApp Store Get it onGoogle Play

Monthly Plan

Flexible Billing

₹499/month

21 Days Free Trial

Perfect for single service centers or growing service operations getting started.

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FEATURES INCLUDED

Unlimited service tickets
Automated client messaging
Email notifications
Team collaboration
Advanced reports

★ MOST POPULAR

Yearly Plan

16% OFF

₹4,999/year

2 Months Free (approx. ₹416/month)

Best value for growing service teams with full multi-branch capabilities.

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FEATURES INCLUDED

Unlimited service tickets
Automated client messaging
Email notifications
Team collaboration
Advanced reports

Get your next chapter moving

Ready to bring every
service job
into one place?

Start with full access for 21 days.
No card required.

Start Free Trial Talk to Us

Every service ticket.Every technician.One connected operation.

Summarize Neyodesk with AI

Different businesses.Same need for clarity.

Where service teamsfinally work fromone source of truth.

Your service job.Tracked end to end.

Every job starts clean.

#1042 iPhone 14

Service operations.Still held togetherwith calls and paper.

One workflow.From intake to delivery.

Less friction.More forward.

Every job hasa clear owner.

Know exactlywhat is happening.

Customers stayupdated automatically.

Built for the peopledoing theactual work.

No more“Is it ready yet?”

Ditch the biometric machine. Track attendancewith just a phone.